FAQ
Window Covers
Throughout our Vanlife journey, we've put many other Window Covers to the test. While some of the covers on the market were good, none of them were great. And after waiting weeks for delivery of an expensive product, we were always left disappointed with our purchase. Light would often leak out around the cover, making privacy and stealth camping that much more difficult to achieve. Not to mention they were all extremely heavy and not easy to store.
Our covers are machine-cut using a templated cutting die, meaning they will fit perfectly every time, allowing complete backout and privacy. They use premium materials, fold up nicely for storage, and can be installed in minutes. And lastly, they ship in a matter of days, not weeks.
You can view the full collection here.
We don't offer custom covers at this time.
If you have a question about whether or not a cover will fit your van, please email us at support@thewanderful.co along with some photos of the window in question.
All window covers are magnetic (except for the Windshield Cover) using strong rare earth magnets.
The window covers are designed to accommodate the factory glass or aftermarket vented windows with exposed metal around it.
They do not work with custom framed windows or plastic trim.
For more information about how to install our window covers, click here.
Our window shades are magnetic and require exposed metal in order to stay in place.
For more information about how to install our window covers, click here.
Our Full 8-piece set as well as the Front Set (Windshield & Driver/Passenger doors) come with a free storage bag. Most covers are designed to be folded and stored at the top of the window so you never have to go looking for them again. The front cab window covers can be folded up and stored in the storage bag.
Many people will store their covers in their headliner shelf or behind the drivers seat.
Possibly! Currently, all of our Window Covers are made using black materials. They are sleek, beautiful, and go with everything!
The Sliding Door and Crew Window (behind drivers seat) covers have magnets that allow you to partially fold up the cover and access the vent opening.
Ordering
The Wanderful conveniently accepts payments through Paypal and any other major credit card. (Visa, Mastercard, Discover, American Express & JCB)
We're also partnered with a company called Sezzle which gives you the freedom to buy now and pay later—with no interest!
When you complete a purchase with Sezzle, The Wanderful will process your order as if you have just paid the entire price—but you will have only paid a fraction of the cost. Click here for more information about payment installments through Sezzle.
We've partnered with a company called Sezzle to gives you the freedom to buy now and pay later—with no interest!
When you complete a purchase with Sezzle, The Wanderful will process your order as if you have just paid the entire price—but you will have only paid a fraction of the cost. Click here for more information about payment installments through Sezzle.
Shipping
Once your order is shipped, you’ll get a confirmation email. Under the shipping method section, you’ll see the carrier & tracking number.
We offer free shipping on all orders to the contiguous United States, plus expedited options at an additional cost.
International customers can fill in this quick order form and we will send you a quote including discounted shipping fees to your location.
We offer free ground shipping to the lower 48. If the items purchased are in stock, they will ship within the next business day.
Click here for more information about estimated delivery times.
Be sure to read the specific product page to verify if the item is in stock.
Our products are shipped out of Grapevine, Texas.
Currently, we ship to the 48 contiguous United States and Canada. We may increase our shipping locations in future.
Duties and taxes ARE NOT included with international shipping. Orders placed with international shipping are subject to these terms and conditions.
Occasionally, a parcel will be marked as delivered by the shipping carrier prematurely. If your parcel does not arrive in the next 24-48 hours, it's possible that your shipment was stolen, and The Wanderful is not responsible for replacing stolen or lost packages.
The Wanderful offers Onward Package Protection insurance that you can add to your order to cover your shipment in case it gets lost, stolen, or damaged (learn more).
If you purchased Onward Package Protection upon checkout, please click here to file a claim with them.
No. Orders can only be delivered to your door.
The Wanderful is proud to partner with Onward, the leader in package protection and tracking solutions. By selecting Onward Protection at checkout, your order will be protected from loss, damage, or theft. In the unfortunate case that your order never arrives or is broken upon arrival, you can easily file a shipping issue with Onward and receive a replacement or be reimbursed. For more information about what Onward Protection covers, click here.
Purchased Onward Protection and need to file a shipping issue? File here.
Please note that if Onward Protection is not purchased upon checkout, it cannot be added to your order after the fact. If your order is not protected by Onward and your shipment is lost, damaged, or stolen, the Wanderful is not responsible for refund or replacement.
Returns & Warranty
The Wanderful offers a standard 30-day return policy from the date of order. Please review our return policy for more information.
Yes we do. Click here to view full details on our Warranty Policy.
Support
For questions, comments, feedback or suggestions, send an email to support@thewanderful.co. Please allow for 1-3 business days for a response. We'd love to hear from you!
Partnerships
We sure do! If you'd like to apply to become a reseller, click here to submit your application.
You bet! Click here to join our affiliate program.
Still need help?
Don't hesitate to reach out to our team at support@thewanderful.co or click the button below to chat in. We're here to help!